1.
The IT Enabled Service (ITES) empowered by JOBSAtAnytime
aims to match people with complementary needs. �The JOBSAtAnytime
program and portal so named are owned by Systems Dynamics (Software)
Pvt. Ltd. Software, data, service and the brand JOBSAtAnytime (JAA in brief) are owned and managed by SDSPL. Users or members who
have registered with this service are also referred to as Customers
in this document. The term �JAA� is used here in a broad sense to
refer to, either the collection of programs deployed on the web
server or distributed for installation on Customers� PCs or hand held
devices, for matching people with job opportunities, or for matching
people for matrimonial alliances, or for matching special interest
groups or benefactors supporting worthy causes with beneficiaries,
which are included in this ITES but are marketed under different
brands, as the context demands.
2.
JAA is a
computer assisted matching service and it relies on
the data submitted by the users voluntarily. Subsets of this data may
be verified by third parties based on prior consent of the person or
entity that has submitted the data. JAA employs automated matching
processes that depend upon criteria that are user defined. Best
matches are reported after filtering and ranking, however, no
assurance is provided by JAA that matches will always be found. JAA
is not in the business of placements or match making, rather JAA is a
tool that can be used by placement agents, manpower providers and
match making bureaus that provide personalised services with value
additions. End users can also use this tool directly provided
they have a certain level of familiarity of Internet usage and web
based forms data entry.
3.
The processing
logic is explained in the applicable modules and data submission
forms wherever it is not self-evident.
4.
JAA has basic and advanced modules for job seeker and job provider.
In the advanced module, the customer has the option of making simple,
advanced or complex queries based on the criteria and properties that
need to be processed for matching and scoring (a figure of merit is
computed based on the weights and scores that are user assigned). JAA
itself does not make a value judgment about, nor recommend, any
particular candidate or position. Rather JAA calculates the figure of
merit for a filtered candidate or a work position based on user
specified criteria and scores for preferred properties.
5.
Privacy and the choices of sharing password with Parties that make
transactions with customers:
5.1
The franchisees
(or dedicated business partners but
hereafter referred to as franchisee for convenience) are appointed
by JAA after they sign a contract which obliges them to conduct the
business in accordance with the rules and business policy laid down
by JAA & SDSPL. The franchisee or his representative is allowed
to solicit business and collect/remit money against applicable dues
strictly as per the tariff card, which is available for viewing, by
customers. From time to time packages may be announced that
incorporate discounts and bonus and these are also displayed on the
web site.
5.2
The packages could be offered to customers directly at franchisee
office and/or through resellers
selling registration kits or coupons
or cards. Each coupon has an expiry
date and a sticker
price (MRP) that is the purchase price for the
Customer - this value, less applicable taxes, can be redeemed by
logging into the web site and supplying the secret coupon number.
Either the user can log in directly or else he can give the filled
up form and the coupon
serial number to the reseller or the franchisee.
The usage instructions are printed on the coupon.
5.3
Even if a user provides profile or query information to franchisee
on paper, the franchisee is expected to take due care to honour the
user's privacy. Staff engaged by Franchisee is supposed to maintain
complete confidentiality about the identity of members as well as
the data that they may have had the chance to process.
5.4
User who registers with the help of a franchisee, has the option of
managing his/her account on JAA using his/her own password.
However, a user may choose to let JAA franchisee operate the
account on his/her behalf, for convenience or whatever reason.
Having surrendered a password, the user can at any point of time,
request the franchisee to revert the usage rights - i.e. the user
can ask for the current password and opt to change the password of
his/her account to regain sole control over his/her account.
5.5
SDSPL and JAA take particular care to train and caution its own
staff and the franchisee staff in dealing with personal data of
members. Only authorised staff are allowed to maintain the database
and programs of JAA. Members' personal data records could be
accessed by authorised maintenance personnel in situations
requiring fixing of a hardware or software problem or shared with
competent authorities in course of compliance with law.
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6.
Eligible age of users/beneficiaries and inputs of parents/guardians:
6.1
The work seeker service cannot be used by children less than
thirteen years old. Children of age fourteen to eighteen can
benefit if they use the service with the guidance of their parents
for finding part time work opportunities or engagements useful from
the point of view of a learning experience.
6.2
Match making services is offered only to individuals older than
eighteen years.
6.3
Volunteers supporting a worthy cause are required to work through
institutions or guardians or parents wherever the beneficiaries are
children. It is prohibited to make direct offers of any sort to
children. |
7.
The customer is advised to check the antecedents of matching records reported
by JAA before making serious commitments. JAA does not accept
responsibility for the averments made by users of JAA.
8.
JAA receives users� feedback and if any complaint about false data or
masquerading is received by it, JAA reserves the right to suspend any
account or delete the data with or without running its independent
check and without assigning any reason to the customer/user. User who
has a complaint against any member, should write to JAA (please go to
contact us link). If any user or member is found misusing the service
in a way inconsistent with the stated intent or if there is a breach
of any of the terms stated herein then JAA reserves the right to
terminate any membership without assigning any reason whatsoever and
also proceed against the user.
9.
The usefulness of the service is enhanced when users provide correct
and complete data. JAA respects the privacy of the customers and it
has an explicit privacy protection commitment statement. Wherever
personally identifiable data is submitted (asked for), the user has
the option of stating his/her level of comfort regarding divulging
the identity to responding party. The profile data submitted by
members is not put up for browsing nor is it available for viewing by
any user - only records matched through automated processes are
reported to query originators and only relevant data is revealed for
which permission has been given by members.
9.1
JAA has options for reporting matched responses or applications in
different forms and details. The data can be shared as text or html
files containing text or objects submitted, viz. photos, audio or
video files or structured data in case of work seekers where the
data is downloadable by the member who subscribes to a particular
value added service. In every profile form, before it is finally
accepted, the member has the opportunity of setting his/her choice
of data sharing. It is possible for a member to change the choice
at any point of time.
9.2
The customer can use alias in place of his/her name that is meant
to be disclosed to the matching party, however, for communication
with JAA, the real name and address is mandatory. JAA does not use
Customer's personal data for any purpose other than what is within
the scope of permissions given by the Customer explicitly in the
forms of profile and query. Each member is allowed to give two
addresses and emails - one for communicating with JAA and another
for communicating with members.
9.3
The customers can at any time update their data by logging in or
they can close their service subscription and claim refund of
unutilised balance, as mentioned further on in section 11. Since
the service works with online database, the updation
effect is immediate. However, on account of an earlier batch
processing job, it is possible that results could be sent to others
based on the data that existed two or three days prior to updation. |
10.
Users are offered the facility of posting classified ads
in which the data is distinct
from the profile data stored for registered members.
While the former is in public domain and visible to all users that
include non-members, the latter is not offered for viewing except
through the matching process and subject to confidentiality and data
shareability levels set by individual members.
11.
The registration and subscription fees are charged in advance and
these are non-refundable. Whereas the credit balance or the advance
payments made towards query responses are refundable subject to a
transaction processing charge. Details are described in the Refund
Policy section. Users are advised to read operational rules
and details in "Become
a member" link for respective services, viz.
services for work seekers, work providers, match seekers and worthy
cause/special interest groups.
12.
If cash
payment is made to the franchisee, user should ensure
that the same amount is credited to his/her account - user can verify
this by logging in and making a statement of account query (if a user
is opening a new account - JAA program normally sends the login
password through email, however, in case of cash payments, it is
flashed back instantly, therefore, user should be able to check
his/her statement of account even while opening a new account). If a
user has any doubt about the balance or entry of a given date in his
account, the same should be brought to the notice of JAA within forty
five days (to Accounts administration email which is found in the
link Contact us).
13.
The JAA
service is non-sectarian and it has universal
applicability worldwide. Any usage that smacks of racism,
discrimination against anyone on grounds of sex, religion,
nationality, political affiliation or one that is suggestive of
illegal acts is prohibited.
14.
JAA works on the concept of transaction
fee and not commissions, i.e. its charges are based
on cost plus basis. There are basic registration and subscription
charges besides optional service options, e.g. value added services
for diary and applications tracking. In the event of loss of
Customer's data or failure of completion of a transaction that has
been paid for by the Customer, SDSPL
or JAA will not be liable for consequential damages or lost
opportunities. SDSPL and JAA's liability in all circumstances will
not exceed the charge paid by the Customer for the portion of the
service that is found and established to be deficient.
15.
Work
providers and educational institutes that have opted
to buy the value added service of which the RECRUITAtAnytime or RecruitPRO program is
a part, need to sign a separate service agreement for the client side
program.
16.
The terms and conditions, their interpretation and redress of any
dispute arising from them or from the services provided by JAA or
SDSPL shall be subject to the jurisdiction of courts at Ahmedabad and
the laws of the Indian Union.
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